Reviews

SATISFACTION IS OUR GOAL

At Cook’s Air Conditioning and Heating in Jacksonville, Palm Coast, Ocala, GainesvilleLake City & Live Oak serve areas, we have a duty to our customer’s satisfaction. We are always happy to hear from our customer family about their great experience with our technicians and staff. Did something not quite meet your expectations? Call us! we will work to make it right so that your experience is a 5-star perfect rating

Overall Rating

5
5.0 rating
5 out of 5 stars (based on 375 reviews)
Excellent98%
Very good2%
Average0%
Poor0%
Terrible0%

4.0 rating

Well, they were fast. At the house on Friday afternoon for a diagnostic. Sad it say, it was a major repair on a fairly new unit. Called on Monday morning and they had the part in and were ready to install. The scheduler at the office answered all my questions.

sheri carder
5.0 rating

Matt was at our home ASAP. He knew right off what was our air conditioning problem. Repaired and cleaned up and stayed to make sure everything was in working order. Thank you Matt & Cooks

carol gerace
5.0 rating

Our tech was Bobby, our ac stopped working Saturday morning and he was out here by 1:45 and had it fixed by 2:00. The price was really good for a weekend and he was a really nice guy. I will use you for all future problems we may have.

rosia harvison
5.0 rating

Great service and I was nice and cool been servicing our unit for many years quick response great job thank you

ken loudenslager
5.0 rating

I want to say how fast cooks got out to my house when my AC went out. I also want to say what good people they are for helping me with my problems very quickly. I will recommend them with their fast service and always keeping their word with their customers. Thanks guys

cassandra davis