SATISFACTION IS OUR GOAL
At Cook’s Air Conditioning and Heating in Jacksonville, Palm Coast, Ocala, Gainesville, Lake City & Live Oak serve areas, we have a duty to our customer’s satisfaction. We are always happy to hear from our customer family about their great experience with our technicians and staff. Did something not quite meet your expectations? Call us! we will work to make it right so that your experience is a 5-star perfect rating
Our AC went out this evening so we called Cook’s Air Conditioning & Hearing Specialist! Our Technician was Joel, who was very professional and extremely knowledgeable! Joel took the time to explain all of the work he was doing, as well as provided recommendations for future services our unit would need.
If you are in need of AC repair, I highly recommend Cook’s, and ask for Joel, you will be in good hands!
Thanks again Joel for saving us tonight!
Your tech did a thorough job and found some problems and fixed them nothing major. He also informed me I was using the wrong filter and recommended I get the right ones from you. He recommended that I replace the blue light bulbs on my filter system which I will have done on the next check up. In short I was very impressed by him
Service was excellent. Technician was very personable and professional. He listened to our concerns and fixed them. I would recommend this company.
We’ve been using Cook’s for 3 years and have been pleased with their service. Always on time, knowledgeable, and thorough with each maintenance. Mahlon did a great job!
Excellent service and very professional. We appreciate our new Heating Air Conditioner. Thank you Mahlen and associates for staying late to finish the job.